Text Messaging (SMS) Program Terms

Effective October 18, 2026

1. Program description

Sam Services LLC sends text messages to people who expressly agree to receive them. There are two types, and each requires its own consent:

• Customer care: replies to your inquiry, appointment and meeting confirmations and reminders, project status, support case follow-up and service notices (for example, maintenance or incidents affecting servers, email or phone systems we manage for you).
• Promotional (optional): offers and news about our services.

2. How to opt in

By checking the matching box on our contact form and entering your mobile number, or by asking us in writing. The boxes are unchecked by default and are not required to submit the form. You will receive a confirmation message when you opt in.

3. Message frequency

Message frequency varies. Customer care messages depend on your activity with us. Promotional messages are limited to 4 per month.

4. Costs

Message and data rates may apply according to your carrier plan. Sam Services does not charge for messages.

5. How to opt out

Reply STOP to any message (CANCEL, END, QUIT, UNSUBSCRIBE and STOPALL also work). You will receive one final message confirming you have been unsubscribed, and we will send no further messages. To subscribe again, reply START. You can also opt out by emailing contact@samservices.llc.

6. Help

Reply HELP to any message or email contact@samservices.llc.

7. Carriers

Carriers are not liable for delayed or undelivered messages. The service is available on major US carriers; compatibility may vary.

8. Eligibility

You must be 18 or older and the account holder or an authorized user of the mobile number. If you change or cancel your number, let us know or reply STOP first.

9. Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.

10. Changes

We may change these terms or end the program. The current version is always posted on this page.